Terms and Conditions - Garden Maintenance Lewisham
Welcome to Garden Maintenance Lewisham. By engaging our services, you agree to the following Terms and Conditions. Please read them carefully to ensure a clear understanding of our service provisions and your obligations.
1. Service Agreement
Our services include regular garden maintenance, seasonal clean-ups, planting, pruning, and other related activities as specified in your service contract. All services will be performed by qualified personnel adhering to industry standards.
2. Pricing and Payment
- Pricing: All services are priced based on the scope of work, duration, and frequency of maintenance required.
- Payment Terms: Payments are due within 30 days of invoice receipt unless otherwise agreed upon in writing.
- Late Payments: A late fee may be applied to overdue accounts.
3. Scheduling and Cancellations
We strive to maintain a consistent schedule for our clients. Any changes or cancellations must be communicated at least 48 hours in advance to avoid cancellation fees.
3.1. Rescheduling
Clients may request to reschedule services, subject to availability. We aim to accommodate such requests promptly.
3.2. Cancellation Policy
Failure to provide the required notice may result in a cancellation fee equivalent to one service visit.
4. Client Responsibilities
- Ensure that garden areas are accessible to our team during scheduled service times.
- Inform us of any specific instructions or areas requiring special attention.
- Provide clear boundaries to prevent accidental entry into private property.
5. Service Limitations
While we strive to deliver comprehensive garden maintenance, certain limitations apply:
- We are not responsible for the removal of large debris or hazardous materials unless specified in the contract.
- Structural changes or installations require separate agreements and may incur additional costs.
- We do not guarantee the eradication of pests; specialized pest control services can be arranged at an extra fee.
6. Liability
Garden Maintenance Lewisham is insured for liability; however, we are not liable for pre-existing damages or natural occurrences beyond our control, such as severe weather conditions.
6.1. Property Damage
In the unlikely event of property damage caused by our team, we commit to rectifying the issue promptly to the client's satisfaction.
6.2. Personal Injury
We prioritize the safety of both our clients and staff. Any reported incidents will be investigated thoroughly, and appropriate measures will be taken.
7. Termination of Services
Either party may terminate the service agreement with a written notice of 30 days. Outstanding payments for services rendered up to the termination date must be settled accordingly.
8. Confidentiality
All client information and garden layouts are treated with strict confidentiality. We do not share or disclose any personal information without explicit consent, except as required by law.
9. Governing Law
These terms and conditions are governed by the laws of the United Kingdom. Any disputes arising from our services will be subject to the jurisdiction of the local courts in Lewisham.
10. Amendments
Garden Maintenance Lewisham reserves the right to amend these terms and conditions at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
11. Acceptance of Terms
By engaging our services, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.
11.1. Contractual Agreement
The service contract serves as a binding agreement between the client and Garden Maintenance Lewisham, encompassing all aforementioned terms.
11.2. Severability
If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will continue to be in effect.